Get help right away from our happy customer service team. We have an incredible 2 minute response time. :)

iPhone:

Get help from the app:

  1. From your Main Menu, click on "Support"
  2. Select "Chat"
  3. Select on the New Conversation icon in upper left corner to start a new conversation or continue in an existing conversation. (We recommend beginning a new conversation for each separate topic or conversation) 
  4. Type message in and select "Send" in lower right corner

Note: If you are having any issues with the app or web, take screenshots of any errors you are experiencing and upload images so we can view them. This will help us diagnose the situation a lot quicker. :)

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Android

Get help from the app:

  1. From your Main Menu, click on "Support"
  2. Select "Chat"
  3. Select on the Pencil icon in lower right corner to start a new conversation or continue in an existing conversation. (We recommend beginning a new conversation for each separate topic or conversation) 
  4. Type message in and click on the send icon.

Note: If you are having any issues with the app or web, take screenshots of any errors you are experiencing and upload images so we can view them. This will help us diagnose the situation a lot quicker. :)

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Web


Get help from your Desktop

  1. Select "Support" from your Main Menu
  2. Select "Chat"
  3. Select "New Conversation" or continue in an existing conversation. (We recommend beginning a new conversation for each separate topic or conversation) 
  4. Type your message in and hit enter on your keyboard

Note: If you are having any issues with the app or web, take screenshots of any errors you are experiencing and upload images so we can view them. This will help us diagnose the situation a lot quicker. :)
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Contact us!

Prefer speaking to us? We'd love to hear your voice! Give us a call at 855-287-9287

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