Related Articles: How Do I Log In to My Account?, Downloading the busybusy App

**Note: Being able to change the password for an employee requires specific permission level. Each individual user can reset their own passwords within their account settings.The default setting provides access to supervisors or managers, but not employees. Custom permission levels can be set as a Pro Feature.

_________________________________________________________________

iPhone

[iPhone GIF Coming Soon]

Reset Your Password

  1. From your Main Menu, go to Settings
  2. Select "My Account"
  3. Select "Change Password"
  4. Enter current password and add new and confirm new password
  5. Select "Done"

Note: If you cannot log into your account due to not remembering your password, use the "Forgot Password" link and enter the email address associated with your account. You will get an email to reset your password. If you get a message that reads, "Failed to Reset, Please Try Again" or "The email you provided was not associated with any accounts in busybusy", you will need to have an administrator, manager or supervisor reset your password for you. 

Click here to be taken to the "Forgot Password" page.

Change An Employees Password

  1. From your Main Menu, go to Employees
  2. Select employee 
  3. Select "Details"
  4. Select "Change Password"
  5. Enter new password and confirm
  6. Select "Done"

Tip: Passwords are case sensitive. Please be sure employee is typing in the password exactly how you've created it.

________________________________________________________________

Android

[Android GIF Coming Soon]

Reset Your Password

  1. From your Main Menu, go to Settings
  2. Select "Reset Password"
  3. Enter old password, new and confirm new password
  4. Select "Reset"

Note: If you cannot log into your account due to not remembering your password, use the "Forgot Password" link and enter the email address associated with your account. You will get an email to reset your password. If you get a message that reads, "Failed to Reset, Please Try Again" or "The email you provided was not associated with any accounts in busybusy", you will need to have an administrator, manager or supervisor reset your password for you. 

Click here to be taken to the "Forgot Password" page.

Change An Employees Password

  1. From your Main Menu, go to Employees
  2. Select employee 
  3. Select "Details"
  4. Select "Change Password"
  5. Enter new password and confirm
  6. Select "Done"

Tip: Passwords are case sensitive. Please be sure employee is typing in the password exactly how you've created it.

________________________________________________________________

Web

[Web GIF Coming Soon]

Reset Your Password

  1. From your Main Menu, go to Settings
  2. Select "Reset Password"
  3. Enter old password, new and confirm new password
  4. Select "Reset"

Note: If you cannot log into your account due to not remembering your password, use the "Forgot Password" link and enter the email address associated with your account. You will get an email to reset your password. If you get a message that reads, "Failed to Reset, Please Try Again" or "The email you provided was not associated with any accounts in busybusy", you will need to have an administrator, manager or supervisor reset your password for you. 

Click here to be taken to the "Forgot Password" page.

Change An Employees Password

  1. From your Main Menu, go to Employees
  2. Select employee 
  3. Select "Details"
  4. Select "Change Password"
  5. Enter new password and confirm
  6. Select "Done"

Tip: Passwords are case sensitive. Please be sure employee is typing in the password exactly how you've created it.

_________________________________________________________________

Contact us!!

With any further Questions or Comments, please feel free to contact our Customer Service Team.

For Live Chat, click on the chat icon on the lower right of this screen.

Prefer speaking to us? We'd love to hear your voice! Give us a call at 855-287-9287

Did this answer your question?