Get help right away from our happy customer service team. We have an incredible 2 minute response time. :)

iPhone:

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Get help from the app:

  1. From your Main Menu, click on "Support"
  2. Select "Chat"
  3. Select on the New Conversation icon in upper left corner to start a new conversation or continue in an existing conversation. (We recommend beginning a new conversation for each separate topic or conversation) 
  4. Type message in and select "Send" in lower right corner

Note: If you are having any issues with the app or web, take screenshots of any errors you are experiencing and upload images so we can view them. This will help us diagnose the situation a lot quicker. :)

Our Customer Support team has an average response time of 2 minutes, Monday through Friday from 7am-7pm MST

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Android

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Get help from the app:

  1. From your Main Menu, click on "Support"
  2. Select "Chat"
  3. Select on the Pencil icon in lower right corner to start a new conversation or continue in an existing conversation. (We recommend beginning a new conversation for each separate topic or conversation) 
  4. Type message in and click on the send icon.

Note: If you are having any issues with the app or web, take screenshots of any errors you are experiencing and upload images so we can view them. This will help us diagnose the situation a lot quicker. :)

Our Customer Support team has an average response time of 2 minutes, Monday through Friday from 7am-7pm MST

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Web

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Get help from your Desktop

  1. Select "Support" from your Main Menu
  2. Select "Chat"
  3. Select "New Conversation" or continue in an existing conversation. (We recommend beginning a new conversation for each separate topic or conversation) 
  4. Type your message in and hit enter on your keyboard

Note: If you are having any issues with the app or web, take screenshots of any errors you are experiencing and upload images so we can view them. This will help us diagnose the situation a lot quicker. :)

Our Customer Support team has an average response time of 2 minutes, Monday through Friday from 7am-7pm MST

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Contact us!!

With any further Questions or Comments, please feel free to contact our Customer Service Team.

For Live Chat, click on the chat icon on the lower right of this screen.

Prefer speaking to us? We'd love to hear your voice! Give us a call at 855-287-9287

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